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Working hoursMon–Fri: 8:00 AM – 6:00 PMNeed assistance?+1 (816) 318-7145
Joco Cars Kansas City
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Call +1 (816) 318-7145

11803 Grandview Rd, Kansas City, MO, 64137 · Since 2012

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Call Joco Cars Kansas City+1 (816) 318-7145
Joco Cars Kansas City

Quality vehicles, a transparent digital-first purchase process and insured nationwide delivery.

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+1 (816) 318-7145[email protected]11803 Grandview Rd, Kansas City, MO, 64137Mon–Fri: 8:00 AM – 6:00 PM
© 2026 Joco Cars Kansas City. All rights reserved.Established 2012

Buyer support / FAQ

Clear answers before the keys arrive.

Payment, transport and inspection should never feel ambiguous. Start here, then call us if your question is specific to a vehicle.

Common questions

What buyers ask us most.

1How does payment work?

After the Purchase Agreement is signed, we issue an invoice with secure bank wire instructions. Payment is completed by wire before delivery is scheduled, and your 10-day inspection window opens the moment the vehicle arrives.

2What happens during the 10-day inspection period?

You have 10 full days from delivery to inspect the vehicle — drive it, put it on a lift, have your own mechanic go through it. Delivery can also be arranged straight to a mechanic you choose. If it isn't exactly what you agreed to buy, the return terms in your Purchase Agreement cover you at no extra cost.

3How do I return the vehicle if something isn't right?

Contact [email protected] within your inspection window. Our team will coordinate pickup at no transport cost to you and process your refund once the vehicle is returned in its original condition.

4What if I find an issue during inspection?

Report it to [email protected] during the inspection period so our team can document the concern and explain the next step.

5Is there a cost to return the vehicle?

No. Returns within the inspection window are free — we cover the cost of pickup.

6How long does a refund take?

The refund is issued within 24 hours after the vehicle arrives back, subject to the condition and terms in the signed purchase agreement.

7What happens if I keep the vehicle?

Nothing further is required. Once your inspection window closes without a return, the sale is final and the vehicle is yours — backed by your 6-month warranty.

8How much does delivery cost?

Nationwide transport is calculated at $0.80/mile. We confirm the destination and delivery amount before you sign.

9How can I contact you for further assistance?

Call +1 (816) 318-7145 or email [email protected] — our team is available during business hours to help before or after your purchase.

Still need help?

Talk to a real person.

Can't find your answer above? Our team can walk you through it directly.

+1 (816) 318-7145[email protected]